Privacy Policy | Beaky Blinders

1. Introduction
Welcome to Beaky Blinders ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, https://www.beaky-blinders.co.uk (the "Site").

By using our site, you agree to the collection and use of information in accordance with this privacy policy.

2. Information We Collect
We collect personal data in the following ways:

Directly from you: When you place an order, contact us via email, or submit an inquiry through our Contact Us page.
Automatically: Through cookies and analytics tools that track website usage.

The types of information we collect include:

Personal Information: Name, email address, phone number (if provided during an inquiry or purchase).
Order Information: billing address, shipping address, and payment details (processed securely via third-party payment providers).
Technical Information: IP address, browser type, operating system, and website interactions.

3. How We Use Your Information
We use your data to:

Process and fulfil your orders.
Communicate with you regarding your orders or inquiries.
Improve our website and services.
Comply with legal obligations.
Send marketing communications (if you have opted in).

4. Marketing Communications & Consent Management
If you subscribe to our mailing list, we may send you promotional content or special offers. You can opt out at any time by clicking the ‘unsubscribe’ link in our emails or by contacting us directly. We will not send you marketing communications unless you have provided consent.

5. Payment Processing & Third-Party Integrations
We do not store or process your payment details directly. Payments are securely processed through SumUp, which complies with industry security standards (such as PCI DSS). Additionally, our website is hosted on Wix, which may collect necessary data to ensure website functionality. These third-party services have their own privacy policies, which we recommend reviewing.

6. Refund & Order Data Handling
If a refund is issued, we may need to process certain order details, including transaction records and customer contact information. Refunds are handled according to our store policies and processed via SumUp, ensuring secure payment handling. If you have any issues regarding refunds, please contact us directly.

7. Cookies and Tracking Technologies
We use cookies to:

Enhance user experience.
Track website traffic and performance.
Enable essential website functions.

By using our website, you consent to our use of cookies. You can manage cookie settings in your browser.

8. Data Sharing and Third Parties
We do not sell or rent your personal data. However, we may share your data with:

SumUp for payment processing.
Delivery services to fulfil orders.
Analytics providers (e.g., Google Analytics) to improve user experience.
Legal authorities if required by law.

9. Data Retention
We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

10. Your Rights
Under UK data protection laws, you have the right to:

Access, correct, or delete your personal data.
Withdraw consent for marketing communications.
Request data portability.
Lodge a complaint with the Information Commissioner's Office (ICO).

To exercise these rights, please contact us at beaky-blinders@hotmail.com.

11. Security Measures
Wix implements security measures to protect your data, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.

12. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.

13. Contact Us
If you have any questions about this privacy policy, please contact us at:

Beaky Blinders
Email: beaky-blinders@hotmail.com
Phone: 07555 611341